Advent CRM 1.5.108694

Advent CRM offers a streamlined solution to replace traditional methods such as sticky notes and paper calendars, implementing an automated, results-driven approach that enhances interactions with prospects and customers. This system is designed to facilitate more timely and impactful engagements throughout the customer journey, from inquiry to closing, while providing robust support at each touchpoint for capturing, managing, converting, and retaining customers.

The integration of Advent CRM with our Sales Control, Vehicle Management, Service/Parts, and Accounting platforms ensures that data entry is efficient, requiring input only once while making it readily accessible across the system. Key features of Advent CRM include:

• Comprehensive capture of leads from various sources, including driver’s license scans, telephone inquiries, online channels, manufacturer referrals, and manual entry.
• Access to existing customer records for updating information, handling credit applications, and tracking client status efficiently.
• Effective internet lead management tools that allow for the capturing, assigning, tracking, and managing of leads as they progress through the dealership.
• Daily work plans for employees that support client engagement through email, text messaging, or click-to-dial capabilities directly within the app.